Guides

From booking to boarding: Get a free ready-to-use 6-month comms plan

From booking to boarding: Get a free ready-to-use 6-month comms plan

6th April, 2023

Do you engage with clients between booking and boarding? If not, you should be! It's a crucial time for brand building, upselling, and standing out from the competition. To get you started, we've created a 6-month comms plan, and it's…

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How to add WOW to your cycling clients adventure

How to add WOW to your cycling clients adventure

28th March, 2023

Creating a Vamoos travel app for your cycling clients is quicker than a downhill free wheel.  And the best is that not only will your client have everything they need in one place, they will also have a visually dynamic…

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How to WOW your safari clients with a personalised travel App

How to WOW your safari clients with a personalised travel App

28th March, 2023

Creating a classy and functional Vamoos for your safari clients is quicker than a speeding wildebeest – whether you are making one from scratch or personalising a copy of an existing one.   The whole process is relatively quick with an…

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Winning against OTAs: A simple change to documents that makes a huge difference

Winning against OTAs: A simple change to documents that makes a huge difference

30th January, 2023

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Creating adventure holidays – Top five insider tips

Creating adventure holidays – Top five insider tips

24th January, 2023

When it comes to adventure holidays, you want to be the house-hold name when a client shares their latest thrill seeker experience with friends.    And to help you, we have complied a summary below with our five top tips on…

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Safari holidays – Top five hacks to creating a dream safari

Safari holidays – Top five hacks to creating a dream safari

24th January, 2023

Planning an African safari for a client requires skill, knowledge, and experience.  For this reason, it is critical to build confidence with your client from the first contact.   Africa is a destination that also requires some budget, especially when wanting…

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How to boost rebookings after your clients’ trips and win against OTAs

How to boost rebookings after your clients’ trips and win against OTAs

6th January, 2023

With increased post-trip engagement comes increased chances of a client rebooking - we’ve seen a huge 50% increase in rebooking rates when travel companies use Vamoos.

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Winning against OTAs: How to transform your clients’ on-trip experience

Winning against OTAs: How to transform your clients’ on-trip experience

5th January, 2023

When a client is on holiday, travel companies have an opportunity to really highlight the difference in the service they have over online travel agents. You can elevate the entire trip by sharing your experience and knowledge through a digital…

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Winning against OTAs: How to blow clients away before their trip

Winning against OTAs: How to blow clients away before their trip

5th January, 2023

The time between booking and boarding provides a golden opportunity for travel companies to supercharge the customer journey and stay ahead of the competition. 

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From booking to boarding: How to deliver exceptional pre-travel customer service

From booking to boarding: How to deliver exceptional pre-travel customer service

16th December, 2022

Followers of Vamoos will know the app was originally intended for use whilst on holiday. But when initial research showed 66% of Vamoos usage to be in the post-booking, pre-travel stage, it revealed a powerful insight: excitement and anticipation is…

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Five tips for smashing golf trips from an avid golfer

Five tips for smashing golf trips from an avid golfer

25th October, 2022

Golf trips are often locked into tight schedules, so one hiccup can have a domino effect that turns the whole thing into a swing and a miss. To make sure that never happens to you, we’ve got five tips on…

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Give your guests the right information at the right time

Give your guests the right information at the right time

11th October, 2022

“We believe that customers’ expectations should always be exceeded.” That was the headline message from our latest Vamoos webinar Give Your Guests the Right Information at the Right Time. 

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Easy Ways to Up your Upselling Game

Easy Ways to Up your Upselling Game

19th July, 2022

Upselling. It’s a slightly misunderstood word. It implies a bit of trickery. Like you’re somehow hoodwinking a guest into going with the more expensive option when the cheaper one would do just fine. But it doesn’t need to be like…

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Create a Bespoke App for Your Clients in Under 15 Minutes – for Travel Companies

Create a Bespoke App for Your Clients in Under 15 Minutes – for Travel Companies

15th December, 2021

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The 3 features that hotel clients love most about the Vamoos Hotel App

The 3 features that hotel clients love most about the Vamoos Hotel App

19th October, 2021

There are more than 24 features available on Vamoos for hotel guests. Here are the three that we found out they like the most.

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How do you solve traveller/ guest communication problems and keep customers happy?

How do you solve traveller/ guest communication problems and keep customers happy?

11th August, 2021

How Vamoos’s Instant-Messaging Feature Puts Customers in Control

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Don’t Waste Thousands on In-Room Tablets

Don’t Waste Thousands on In-Room Tablets

24th June, 2021

Spend money on tech that will last

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Your boutique hotel guest has changed. Are you still on the same page?

Your boutique hotel guest has changed. Are you still on the same page?

4th November, 2020

How well do you know your guests? Are you still giving them exactly what they want from a boutique hotel? Or are you sticking with the same methods you’ve used for years?

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How boutique hotels have cared for their staff in COVID-19

How boutique hotels have cared for their staff in COVID-19

4th November, 2020

The happier your staff, the better they will be. A slight cliche maybe, but also a proven fact. And it has never been more important to make sure your staff are happy, because there has rarely been a more difficult…

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5 things your guests expect from a staycation

5 things your guests expect from a staycation

4th November, 2020

Back in March, GlobalData’s Nick Wyatt made an astute prediction. When people were asking themselves where they wanted to go on holiday in 2020, he said, “there is a very good chance that they might actually land on their own…

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Your luxury guest has changed. Are you still on the same page?

Your luxury guest has changed. Are you still on the same page?

22nd October, 2020

How well do you know your guests? Are you still giving them exactly what they want? Or are you sticking with the same methods you’ve used for years?

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