“Vamoos isn’t time consuming, it’s a good use of our time for the output which is a great customer experience. Ollie, our dedicated account manager, has been absolutely wonderful in supporting us and running through how to use the app.”
"Apps are gaining in popularity and importance, and the thing that struck me most straight away was that it was such a visual tool for what each client could expect from their trip. I think it’s a very powerful way of putting an itinerary together."
"Once we get a deposit we give them full access to the app, and this works really well as they can get excited about it, see everything they will be doing, and ask any questions they may have."
"About 80% of our clients feedback that they really enjoyed the app - it becomes like a travel companion for them but also increases that feeling of anticipation before the trip, which a piece of paper cannot do."
"Customers are using the app frequently when they are on their school tours, and really enjoy that they are able to share the login details with their colleagues so that everyone has easy access to the documentation and know what is going on."
"My clients have been absolutely bowled over by the app and they enjoy using it. They really love the countdown because it builds anticipation and gets their ‘toes-tapping’. Everybody also loves the flight hub with live alerts, including me, as this allows me to see when my clients are arriving and if there are going to be any delays."
‘‘We use Vamoos to store a repository of house manuals, arrival information, links to activities, and information about the local area. We are focused on the Points of Interest – we use it to make sure we have the best guide to the Cotswolds of anybody.’’
‘‘The back end system is very easy to use - you make the itinerary and upload the information. This is all we need to do and we could train our people on that very quickly. Vamoos is helpful, intuitive, and futureproof and our clients are very happy with the app. It is useful, they can see everything offline and it’s easy to use.’’
‘‘Having an app is an essential part of what we do now. We would never be able to go back to not having an app to provide our documentation digitally. Vamoos is convenient, modern, and efficient.’’
‘‘Everyone in our business understands how great the app is and sees the value of Vamoos and sending it to our clients. It is now a part of our standard process. Feedback from our clients has always been really good, and the support Vamoos provides if and when we need it has also been great.’’