“Vamoos isn’t time consuming, it’s a good use of our time for the output which is a great customer experience. Ollie, our dedicated account manager, has been absolutely wonderful in supporting us and running through how to use the app.”
"Apps are gaining in popularity and importance, and the thing that struck me most straight away was that it was such a visual tool for what each client could expect from their trip. I think it’s a very powerful way of putting an itinerary together."
"Once we get a deposit we give them full access to the app, and this works really well as they can get excited about it, see everything they will be doing, and ask any questions they may have."
"About 80% of our clients feedback that they really enjoyed the app - it becomes like a travel companion for them but also increases that feeling of anticipation before the trip, which a piece of paper cannot do."
"Customers are using the app frequently when they are on their school tours, and really enjoy that they are able to share the login details with their colleagues so that everyone has easy access to the documentation and know what is going on."