Do you know what your British guests want anymore in a post-COVID world?
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It may not be business as usual at the moment, but there is a huge opportunity to attract new hotel guests. Here are the key takeaways from the expert panel.
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Revolutionising communications with messaging and notifications: the future of hotel-guest communication. Learn from the experts.
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How Vamoos’s Instant-Messaging Feature Puts Customers in Control
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Spend money on tech that will last
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How well do you know your guests? Are you still giving them exactly what they want from a boutique hotel? Or are you sticking with the same methods you’ve used for years?
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Running a boutique hotel has always been a tough job. It requires being everywhere at once, catering to each guest’s specific needs while also keeping an eye on those special touches that make your hotel unique.
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The happier your staff, the better they will be. A slight cliche maybe, but also a proven fact. And it has never been more important to make sure your staff are happy, because there has rarely been a more difficult…
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Back in March, GlobalData’s Nick Wyatt made an astute prediction. When people were asking themselves where they wanted to go on holiday in 2020, he said, “there is a very good chance that they might actually land on their own…
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If you’ve explored hotel apps in the past and decided they weren’t worth your time, you’re not alone. Perhaps you thought they were too corporate-looking, or too complicated, or too difficult to update, or too expensive.
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How well do you know your guests? Are you still giving them exactly what they want? Or are you sticking with the same methods you’ve used for years?
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COVID-19 has been, and continues to be, expensive for the hotel industry. According to McKinsey, the luxury industry has been hit the hardest, with less than 15% occupancy back in early May compared to 40% at economy hotels, and that…
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Running a luxury resort has always been a tough job. There are no corners to cut, no shortcuts to take when each and every guest is rightfully demanding perfection.
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Where do your guests get their first impression of your resort? Like it or not, the answer is online. Digitally. Before your guests have taken their first step into your resort they have looked on your website, read reviews online,…
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Bad staff don’t make for a luxury resort. If your staff are substandard, your hotel is not luxury. Staff make a hotel, they are your most important asset. Your staff don’t just reflect your luxury status, they are your luxury…
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There is no place for ordinary at a luxury resort. Ordinary is for city chains, for airport hotels, for Airbnbers. If you’re offering your guests a luxury experience, that’s what you must deliver at every step.
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In January, it looked like 2020 would be the year where travellers would prioritise the environmental impact of their trips. There was a buzz surrounding Carbon Offsetting, talks of reinventing the Staycation and a huge, positive drive towards the phase-out…
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Griffin Group has three properties in Ireland and have recently set up and started using Vamoos to reopen their doors post-COVID-19. We spoke to Michael about it's allowed them to quickly and easily set up and use their contactless guest…
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Hotel Owner is a publication for UK hoteliers and hotel managers, with in-depth case studies, and the latest news and products. After the launch of our app for hotels, they wanted to hear how one hotelier took advantage of the…
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Boutique Hotelier is the monthly business magazine and daily-updated web site for operators, suppliers and decision-makers working in the boutique and lifestyle hotel sector. They were interested in hearing about how hotels have started using Vamoos to re-open their doors. Read the full…
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Boutique Hotel News is the world's leading B2B website for the boutique and lifestyle hotel sector. Read their Q&A with Vamoos Director Alisdair Luxmoore below or on their website here.
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