British travellers are bored of being at home. But they will soon be able to return to your hotel. So we asked a panel of experts at our latest event with Hummingbird Travel what to expect from British travellers in the post-COVID world. Watch the recorded replay below:
Cater for Family and Friends
A trend that both Jack Eden, founder of Eden Villas, and Hummingbird’s Sanka Wijeyakulasuriya highlighted was an increased desire to spend as much time as possible with friends and family.
“Look at areas of the hotel where there are private spaces for friends and family to gather and be together and enjoy their own company,” said Jack. “People just want to be in their own bubble with people they haven’t seen for well over a year. We need to cater our service towards that.
Give them Something New
“This next trip, this first long-haul trip back, is going to be special. People are going to want better trips, longer trips, and a richness of experience.” That’s the view of Vamoos CEO Alisdair Luxmoore, and it is backed up by Experience Travel Group’s recent survey.
Sam Clark, co-founder of ETG, said that the key with British travellers is to “make them feel special and show them something they just would not be able to see on their own”. They’ve been on their own, surrounded by the familiar, for months. They are hungry for new experiences.
Breed Confidence with Personalisation
British travellers are also going to be nervous. Post-COVID travel is different to how it was before. Personalisation and rich information are the best ways to put travellers at ease.
“What travellers want is more confidence,” says Manoj Devaraj of Tear Drop Hotels. “Clear messaging is one big vital point. Apps like Vamoos can give more information about the area they’re staying in, or maps, or what they can do in the locality.”
Want to try Vamoos for free? Click here for a FREE Vamoos trial.
|
With the demands of everyday life ever-growing, modern travellers are searching for new ways to unwind. Termed ‘slow travel,’ holidaymakers are taking an increasing number of trips spanning long periods of time, with a greater emphasis on wellness, leisure, and most importantly – relaxation. So what does this mean for tour operators – and what can they do to keep pace with the changing needs of travellers?
Ready to discover what’s new at Vamoos HQ? Whether you’ve used the Vamoos Travel App in the past, or this is your very first introduction, there’s plenty to unpack! From platform improvements to new feature releases, Amelia from Vamoos’ Customer Success team covered it all during the recent webinar, ‘What You’ve Missed: 10 Essential New Vamoos Features’. Check out the recording now!
We teamed up with Reflect Digital to delve into what’s hot in luxury travel going into 2025. Watch the recording or read the recap to discover how to get ahead of the competition and exceed client expectations.
Share: