It’s no secret that group holidays are one of the most enjoyable ways to travel. Expertly planned itineraries, a shared sense of excitement, the chance to connect with likeminded solo travellers – what’s not to love? While it may be a stress-free experience for those on the trip, however, the same can’t be said for the travel companies working tirelessly to make the magic happen.
Organising group tours can be hectic; with so many travellers to take care of, it’s easy to feel overwhelmed. That’s where the Vamoos Travel App comes in. Vamoos allows you to deliver beautiful itineraries, real-time notifications and key documents directly to your clients, all within a single, branded app. Expertly designed with tour operators in mind, here’s why Vamoos is the perfect app for group trips and escorted tours.
You likely know this better than anyone – managing group trips can be a logistical nightmare. 30 clients, each departing for their trip from a different airport, at a different time, in a different part of the world – it’s bound to get chaotic! Keeping track of the details is hard enough for you – how can you communicate them to your clients without causing confusion?
Don’t despair – with Vamoos’ Personalisation feature, tailoring group trips for individuals has never been easier. Customise the information each traveller sees, so they only view the flights, documents and activities that are relevant to them. Say goodbye to mix-ups and misunderstandings; with Vamoos, you can seamlessly deliver a group experience that feels personal for each and every traveller. Better yet, tiered access ensures tour guides have full visibility of all trip details while keeping sensitive information private from travellers.
Even for the most carefully planned itineraries, last-minute schedules changes are practically guaranteed. While this proves stressful for a typical travel company, it’s an even bigger challenge for those offering group tours. What if the meeting point changes at the last moment, or the driver is delayed? Updating all members of the group in a timely manner is bound to be tricky, and not to mention taxing for the tour leader.
Vamoos cuts through travel chaos and simplifies on-trip communication with instant Notifications, delivered directly to travellers’ phones. Whether the restaurant reservation is changed or the weather takes a turn for the worse, a quick alert keeps everything on track. Plus, tour operators can make real-time changes to clients’ interactive itineraries, so the most up-to-date information is always at their fingertips.
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Travellers expect to know exactly what’s on their itinerary and when. PDFs and printouts are certainly an option, but when you find yourself frantically reprinting each time you spot a typo or when the schedule changes at the last minute, it certainly seems like an unnecessary hassle. What’s more, paper binders are clunky, outdated and easy to misplace, so the chances of your clients reading them are pretty slim.
If you want to give your clients the details they need in a format that they’ll actually read, the Vamoos Travel App is the perfect solution. Vamoos’ engaging visual itinerary and digital documents storage provide all the information your clients could ever need, all within a single, sleek app. What’s more, Vamoos’ Flight Hub takes the turbulence out of travel with real-time airport information, boarding passes and even live alerts – so if there’s a change to their gate, they’ll be the first to know! Vamoos isn’t just for your clients – it’s a game-changer for tour guides too. From packing lists and insurance documents to tickets and tour schedules – everything they need is in one place.
When solo travellers book group tours, they’re searching for more than just an exceptional itinerary – they crave companionship, and the chance to connect with like-minded adventurers. A sense of community transforms a good trip into an exceptional one, and that’s exactly what Vamoos helps to foster.
Vamoos’ Posts feature, which acts as an in-app diary, is the perfect tool to break the ice between travellers, allowing them to share photos from their adventure, which often become conversation starters amongst the group. Plus, when the trip comes to a close, Vamoos’ digital diary can be printed as a stunning Photobook, filled with pictures from their journey. You even receive a 10% commission on Photobook sales, so it’s an excellent opportunity to upsell, while allowing your clients to preserve their on-trip memories for a lifetime.
While group trips are primarily a shared experience, travellers still want the opportunity to explore independently from time to time. This can become difficult to coordinate when it involves a large group of clients. The Vamoos Travel App combats this issue, by allowing you to manage travellers’ free time with ease.
Know a delicious restaurant that your clients should try, or want to spotlight a notable landmark in the local area? With Vamoos’ interactive maps, you can share handpicked recommendations directly with travellers, ensuring they have an excellent travel experience, even when they’re exploring on their own. What’s more, you can clearly establish meeting points within the app, allowing travellers to explore freely, without fear of being separated from the group. If the plan changes, not to worry; you can update your clients easily with a real-time notification.
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So we’ve sold it to you – a branded travel app like Vamoos makes perfect sense, but there’s one thing still nagging you; integration. Worried that integrating your reservation system with Vamoos may get complicated, time-consuming or expensive? Here’s the good news — if you run group tours, integrating with Vamoos is effortless. Integration gets tricky when trips have lots of changing details, but for travel companies offering standard itineraries and all-in-one packages, it’s a much smoother process.
Using a templated API integration approach, reusable itinerary templates are created for each trip, so the integrator must only translate essential data across from your reservation system. This would be the few variable aspects of each trip, like your clients’ names, flight details and key dates. In contrast to standard API, which translates each detail of a trip, templated API allows for light-touch integration, which is faster, cheaper and simpler. The best part? Once you’re set up, Vamoos’ templates lets you clone trips again and again, simplifying trip management and saving you hours of admin.
If you’re ready to see how an all-in-one travel app could help you to streamline your service, book a meeting now to see a personalised demo.
Don’t have time for a meeting? No problem! Register your email and we’ll send you a preview of your branded travel app.
With the demands of everyday life ever-growing, modern travellers are searching for new ways to unwind. Termed ‘slow travel,’ holidaymakers are taking an increasing number of trips spanning long periods of time, with a greater emphasis on wellness, leisure, and most importantly – relaxation. So what does this mean for tour operators – and what can they do to keep pace with the changing needs of travellers?
Ready to discover what’s new at Vamoos HQ? Whether you’ve used the Vamoos Travel App in the past, or this is your very first introduction, there’s plenty to unpack! From platform improvements to new feature releases, Amelia from Vamoos’ Customer Success team covered it all during the recent webinar, ‘What You’ve Missed: 10 Essential New Vamoos Features’. Check out the recording now!
We teamed up with Reflect Digital to delve into what’s hot in luxury travel going into 2025. Watch the recording or read the recap to discover how to get ahead of the competition and exceed client expectations.
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