Imagine you’re a client who’s just booked the ultimate adventure. All you want to do is talk about it, read about it, and get ready for it. So why not do that with the help of the expert who actually created the holiday?
Your clients won’t just appreciate good advice – they’ll associate their excitement with you, which is ace for rebooking. We’ve got some tips for the best ways to get them fired up.
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A gripping destination guide is great for giving your clients a taste of the culture, geography and activities they’ll soon be experiencing. Plus, it’s an awesome resource for attracting new clients, so it’s a big opportunity.
Make sure you cover the essentials: introduce the country, highlight the top places to see, and give an overview of the culture and food and drink options.
Pro tip: Make sure it’s mobile friendly. We really can’t shout about this one enough. It’s super important that your guides can be used on the go – in a cab, up a mountain, on a plane – without too much effort.
Read now: How to create mobile-friendly travel docs
People love a personal story about a destination and given that no one has access to more of them than you – it’s time to start writing! Or, if you’ve got some blog posts already online, even better.
Offering your clients a library of blogs and content about their destination not only shows them that you’re a true expert, but (if you’ve got blogs ready to go) it can score you points without adding any extra work.
It’s almost a guarantee that your clients will be googling their destination themselves – but you can save them time, deliver a unique service AND show fof your expertise by sharing content they might not find. Why not make a list of books, movies, and podcasts that showcase the culture, history, or geography of their destination?
Your expertise is part of what clients pay for, so it’s important to let that shine through.
And given that food and drink tend to be a highlight for your average guest on almost every type of trip, restaurant and bar recommendations are a great place to start. Especially ones they won’t find online.
Read now: How to give clients digitised, personalised points of interest
In today’s fast-moving travel industry, outdated tech is no longer an option. This guide explores why modular, API-first systems are the future – empowering travel businesses to streamline operations, deliver better client experiences, and stay competitive in a digital-first world.
AI is everywhere right now, and for good reason! It’s evolving at break-neck speed, with new tools launching daily. But with that comes a challenge – trying to keep up! That’s why we hosted our recent webinar, ‘Top 5 Latest AI Tools for Travel’, to spotlight the AI tools that really matter for travel companies.
Ah, the art of crafting the perfect travel itinerary. It’s a delicate balance of excitement and practicality, of must-see sights and hidden gems. Get it right, and you’ll have clients raving about their trip for years to come. Get it wrong, and… well, let’s just say you might find yourself dealing with some less-than-happy travellers.
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