Imagine you’re a client who’s just booked the ultimate adventure. All you want to do is talk about it, read about it, and get ready for it. So why not do that with the help of the expert who actually created the holiday?
Your clients won’t just appreciate good advice – they’ll associate their excitement with you, which is ace for rebooking. We’ve got some tips for the best ways to get them fired up.
Download Our Guide to Pre-Travel Comms
A gripping destination guide is great for giving your clients a taste of the culture, geography and activities they’ll soon be experiencing. Plus, it’s an awesome resource for attracting new clients, so it’s a big opportunity.
Make sure you cover the essentials: introduce the country, highlight the top places to see, and give an overview of the culture and food and drink options.
Pro tip: Make sure it’s mobile friendly. We really can’t shout about this one enough. It’s super important that your guides can be used on the go – in a cab, up a mountain, on a plane – without too much effort.
Read now: How to create mobile-friendly travel docs
People love a personal story about a destination and given that no one has access to more of them than you – it’s time to start writing! Or, if you’ve got some blog posts already online, even better.
Offering your clients a library of blogs and content about their destination not only shows them that you’re a true expert, but (if you’ve got blogs ready to go) it can score you points without adding any extra work.
It’s almost a guarantee that your clients will be googling their destination themselves – but you can save them time, deliver a unique service AND show fof your expertise by sharing content they might not find. Why not make a list of books, movies, and podcasts that showcase the culture, history, or geography of their destination?
Your expertise is part of what clients pay for, so it’s important to let that shine through.
And given that food and drink tend to be a highlight for your average guest on almost every type of trip, restaurant and bar recommendations are a great place to start. Especially ones they won’t find online.
Read now: How to give clients digitised, personalised points of interest
Tired of travel tech that looks good on paper but doesn’t deliver in practice? If you’re searching for systems that really fit the bill, you’ve come to the right place! During our latest webinar, ‘From Pain Points to Performance: Travel Tech That Works’, we brought together industry experts to showcase modern travel tech systems which are changing the game for tour operators.
Umapped have announced that on October 8th 2025, they will officially close their doors. If you’re a tour operator or travel company now looking for an alternative, there’s no need to worry. The Vamoos Travel App is the perfect replacement -and switching over is much simpler than you might think.
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