Sometimes it’s cool to be old school. But when it comes to guest communication, it’s very much not. That’s why you don’t see so many carrier pigeons in hotel lobbies these days. And the next step in hotel communications is digital messaging and notifications. Watch our recorded replay below:
Give Guests What They Want
You want to make life easier for your guests. And giving them the ability to message you from wherever they might be in your hotel with Vamoos is what they want.
“Most guests prefer to use the messaging in the app because it is more convenient,” said Sinnu Mohamed from LTI Maafushivaru Maldives at a recent event on the future of guest comms. “They can sit by the poolside and still make their dinner reservation.”
Benefit Any Property Type
It’s not just hotels where messaging and notifications work wonders. It can make a huge impact in the short-term rental market too because all of a sudden you have an easy direct line of communication to guests.
Brilliance Belize managing director Nick Scavone said: “With Vamoos I can artfully inject the personality of Belize into their stay.” Because communication through Vamoos is instant and updates are real-time, guests can always get the best advice.
Retain Personal Touch
It doesn’t get much more personal than messaging. It’s how we communicate every day with family and friends.
“Chat is the easiest form of messaging, it keeps people in touch,” said Vamoos CEO Alisdair Luxmoore. “It’s not about removing the personal communication, but making sure it’s really high value.”
To make a start offering the latest in guest communication, click here for a FREE Vamoos trial.
|
In today’s fast-moving travel industry, outdated tech is no longer an option. This guide explores why modular, API-first systems are the future – empowering travel businesses to streamline operations, deliver better client experiences, and stay competitive in a digital-first world.
AI is everywhere right now, and for good reason! It’s evolving at break-neck speed, with new tools launching daily. But with that comes a challenge – trying to keep up! That’s why we hosted our recent webinar, ‘Top 5 Latest AI Tools for Travel’, to spotlight the AI tools that really matter for travel companies.
Ah, the art of crafting the perfect travel itinerary. It’s a delicate balance of excitement and practicality, of must-see sights and hidden gems. Get it right, and you’ll have clients raving about their trip for years to come. Get it wrong, and… well, let’s just say you might find yourself dealing with some less-than-happy travellers.
Share: