Picture this: You’re so excited for your upcoming villa holiday that you’re practically buzzing. You’ve talked it up so much, even your colleagues are counting down the days. Hungry for a small taste of the epic adventure to come, you decide to review your itinerary one more time.
As you reach into your bag and pull out the crumpled piece of paper, a gust of wind rips it from your grasp. As it fades into the distance, so does your sense of excitement and your once-magical trip starts to feel more like an administrative nightmare.
Does this feel like a scene that’s happening in 2024? Of course not! In fact, why would they even be reliant on emails? Clients get too many of them, they’re only available online, and they look the same as they did when Bill Gates was still working out of a garage.
No, in 2024, clients want better. They deserve better. And you can give it to them with less effort than it takes to create a printed information pack! But don’t just take our word for it. Instead, take the word of your competitors who are already using Vamoos to ditch paper, become less reliant on emails, and give their clients a spectacular, all-encompassing digital solution.
Using StoryBoard – that’s what we call our answer to traditional itineraries – Luxury Travel Book, an elite travel company specialising in luxury apartments in major cities and towns, showcases its breathtaking luxury villas with jaw-dropping imagery, interactive information, and no paper whatsoever.
Catering to high-end clients who love local culture, fine food, and great wine, it’s vital Luxury Travel Book can offer a digital itinerary that lives up to their guest’s lofty expectations. So when clients open their Vamoos app, they’re greeted with stunning destination pictures that ignite excitement, not boring bullet points that feel like admin.
Whenever its clients want to explore an upcoming day, even if that’s before the trip, Luxury Travel Book has already uploaded everything they need to know, providing a modern five-star service that tech-savvy travellers absolutely love.
“The StoryBoard feature is the most important tool for creating incredible itineraries for our clients. With its ability to break up the itinerary into sections, we can easily include our property description, destination guide, and check-in instructions for the clients.”
Dalia Militaru, Travel Consultant – Luxury Travel Book
Read now: 5 effortless ChatGPT hacks for the travel industry guide
The team at Move Mountains Travel cater to almost every kind of trip. They’ve got a variety ranging from snowy slopes to sun-soaked safaris to, of course, villas. So naturally, they needed an itinerary solution that was capable of showing off iconic destination imagery and impeccable villa details, as well as storing truck-loads of information for clients to access at a moment’s notice.
To ensure clients have what they need in the villa, on the move, and anywhere in between, the Move Mountains Travel agents upload everything from flight info to entry details and attach it to each day of the trip in StoryBoard, along with some sensational pictures, of course.
But they also store absolutely everything a client could want or need to know in Vamoos’ Documents. Once uploaded, clients can access everything in Documents with just, even if they’re offline, without the effort of searching through inboxes.
“The StoryBoard serves as a great interactive place to combine both day-by-day information with other essential information for our customers. It’s one of the most important features for us as it allows us to add everything our customers might need to know, in one visually appealing place.”
Pascal August, Director – Move Mountains Travel
Read now: How to build beautiful itineraries with Vamoos
Fleewinter is a high-service, customised holiday designer, whose staff each specialise in a few specific destinations and are part-owners of the business. The breathtaking packages that they put together could tempt even the timidest travellers to go abroad, but how do they get their magical destinations the exposure they deserve?
Enter: Inspirations. Inspirations is Vamoos’ version of a targeted digital brochure, unlocking the ability for Fleewinter to start showcasing other trips while clients are still riding high from their last epic holiday.
With everything uploaded and stored in the Vamoos app, they use scheduled notifications to capture clients’ attention post-trip, encouraging them to view incredible destination images, explore trips they might never have thought of, and, ultimately, book their next adventure!
“Inspirations means our clients can start daydreaming about their next holiday post-trip! We send them notifications with suggestions quite soon after they’re back home and still buzzing from their time with us. Vamoos’ Travel App has actually helped us with our rebooking rates by more than 50%, and Inspirations is definitely part of that.”
Jenna Kearns, Costa Rica, Peru, & India Product Owner – Fleewinter
Read now: How to increase your rebooking rates with Inspirations
Ready to begin your own journey into the future of villa travel? Book a meeting with our team today and take your first step! Go on, your clients deserve it.
With the demands of everyday life ever-growing, modern travellers are searching for new ways to unwind. Termed ‘slow travel,’ holidaymakers are taking an increasing number of trips spanning long periods of time, with a greater emphasis on wellness, leisure, and most importantly – relaxation. So what does this mean for tour operators – and what can they do to keep pace with the changing needs of travellers?
Ready to discover what’s new at Vamoos HQ? Whether you’ve used the Vamoos Travel App in the past, or this is your very first introduction, there’s plenty to unpack! From platform improvements to new feature releases, Amelia from Vamoos’ Customer Success team covered it all during the recent webinar, ‘What You’ve Missed: 10 Essential New Vamoos Features’. Check out the recording now!
We teamed up with Reflect Digital to delve into what’s hot in luxury travel going into 2025. Watch the recording or read the recap to discover how to get ahead of the competition and exceed client expectations.
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