The biggest ROI for travel companies is arguably found after the client’s trip is over. How? Engagement. The key to making a holiday ‘the trip of a lifetime’ is the memories your clients create.
And with increased post-trip engagement comes increased chances of a client rebooking. In fact, we’ve seen an astonishing 50% increase in rebooking rates when travel companies use the Vamoos app. Using Inspirations, you can easily show off future holidays clients are sure to love.
But you don’t want to hear that from us – after all, we’re a bit biased. So we went to our clients to find out how they use these features in the real world to build their brands and increase revenue. Here’s what we found out:
Fleewinter’s staff are part-owners of the business, so they’re really incentivised to keep customers coming back. They use Vamoos’ Inspirations feature to showcase other trips while clients are still riding high from their last epic adventure – it’s the best time to plant a seed in your client’s mind and get them hungry for more memory-making. They even go the extra mile by using pre-scheduled notifications to capture clients’ attention, followed up with incredible in-app images to seal the deal and get that booking.
While Inspirations is great for upselling and rebookings, there’s so much more it can be used for. As a non-profit educational company, Amizade uses it to encourage support and build lasting relationships.
Whether it’s asking for donations to help a destination community, or connecting clients through social media, Inspirations helps Amizade keep the magic of the trip alive long after it’s over. Most travel companies don’t bother with community building, but in the long run, it can pay off big time – especially in today’s world where anything can be shared at the touch of a button. It’s time to take advantage!
Dare we say it… the reign of PDFs is almost over! In a world where travellers can find everything they need, from interactive visual itineraries to key travel documents, all within a single platform, it’s difficult to resist the appeal of a travel app. But the hard part isn’t deciding to embrace travel tech, it’s choosing which app solution is right for you.
For tour operators and travel agencies, the ability to communicate directly with travellers, share important travel documents and keep clients informed about itinerary changes is crucial – especially if you want to deliver an excellent overall experience. Here’s the bad news: emails are getting in the way. They’re outdated, time-consuming and easy for your clients to miss. Don’t worry though; we’re sharing 3 ways in which emails are letting you down, and showing you why an all-in-one travel app could be the solution to your problems.
In our first villa travel blog, we looked at why villa travel companies need to ditch paper and emails to offer a more holistic, modern experience that matches client expectations. This time, we’re showing you how to go one step further by using travel tech to integrate trip-defining detail into that experience seamlessly.
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