Many people in the tailor-made travel industry will have no doubt come up with reasons why people choose to book independently rather than with reliable, seasoned travel consultants. But what about the reasons that get clients to move away from independent travel? Those are the ones you can capitalise on.
This report flips the script and puts some concrete facts behind the top 3 reasons DIY travellers would choose to switch to using a travel company – and some of the findings may surprise you. So let’s take a peek.
– 46% of people who organise their own travel believe that using a travel company could improve their holiday.
– A further 11% believe that using a travel company could greatly improve their holiday.
– 58% of DIY travellers are neither loyal nor disloyal to a travel company, which means they can be persuaded to switch over.
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“Among people who are able to take holidays, especially those able to take multiple holidays a year (as our group of DIY travellers do; on average, they take between 1-3 holidays per year), stress surrounding money rarely stems from a fear that one literally does not have enough in the bank. Instead, it lies in a fear of insecurity or instability. By and large, people have the money necessary; it’s just whether they are willing to entrust it to you.
With widely-publicised incidents such as the collapse of Monarch Airlines in 2017 and, more recently, the decline of Thomas Cook, there is already a mounting sense of insecurity among travellers. It’s clear that we need to work harder than ever to gain consumer trust.
First, you need to make people feel safe in their buying process; secure that their money is being handled with their best interests at heart and that it’s worth the trip they’re buying. The best way you do this depends on your brand…”
That’s all we can reveal for now – to get all of the valuable insight that the report revealed, download the full version for free using the button below.
With the demands of everyday life ever-growing, modern travellers are searching for new ways to unwind. Termed ‘slow travel,’ holidaymakers are taking an increasing number of trips spanning long periods of time, with a greater emphasis on wellness, leisure, and most importantly – relaxation. So what does this mean for tour operators – and what can they do to keep pace with the changing needs of travellers?
Ready to discover what’s new at Vamoos HQ? Whether you’ve used the Vamoos Travel App in the past, or this is your very first introduction, there’s plenty to unpack! From platform improvements to new feature releases, Amelia from Vamoos’ Customer Success team covered it all during the recent webinar, ‘What You’ve Missed: 10 Essential New Vamoos Features’. Check out the recording now!
We teamed up with Reflect Digital to delve into what’s hot in luxury travel going into 2025. Watch the recording or read the recap to discover how to get ahead of the competition and exceed client expectations.
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