Using Vamoos to provide the best guide to the Cotswolds of anybody.

Customer Story

Luxury Cotswold Rentals hand picks the best cottages and private country houses available, whos owners pride themselves on creating a home that is a world away from the average holiday home. Knowing the owners and locations personally means they can answer any question, and guide their clients to the perfect property or destination for any occasion.

LCR were a very early adopter of Vamoos, and quite quickly jumped onto the custom app subscription. They had previously considered an app, but never fully explored details about form, functionality, and cost. They initially assumed the only option to achieve their objectives would be to build their own app, which could have been quite expensive, until they started to talking to Vamoos.

Luxury Cotswold Rentals don’t produce or use itineraries at present, but they have made the app work for them in a different way. ‘We use Vamoos to store a repository of house manuals, arrival information, links to activities and information about the local area. We are much more focused on the Points of Interest – we use it to make sure we have the best guide to the Cotswolds of anybody. We have over 1600 points of interest to deliver personal restaurant and bar recommendations, ones that come from our clients, our owners, and us, so we know they’re good.’’

‘We also have basic information on there that everyone needs – local theatres, petrol stations, public toilets, ATMs, supermarkets, cinemas and so much more. The reason being that at the end of the day, it’s practical information that people also always need, and it’s all right there in the app so they don’t have to look elsewhere.’

All the hard work Luxury Cotswold Rentals put into their app is appreciated even after clients have returned from their trip. ‘As it’s such a good guide – we have designed it to remain useful and relevant for our clients post stay. It is part of our three legged Concierge strategy and a valuable tool in maintaining our relationships with our guests.’

Vamoos is a great unique selling point for Luxury Cotswold Rentals. ‘Our prices are the same whether you book through us, direct with the owner, or through another agent when we are not the lead agent, so we shout about the app as a way of winning business. We do have competitors, but we have put our time and energy into creating the best guide to the Cotswolds on Vamoos, and I think it would be a bit of a challenge for anyone else to invest the time and resources that we have, as our philosophy is to always overcommit.’