Vamoos is helpful, intuitive, and futureproof - and our clients are very happy with the app!
Original Travel has been around for 16 years and counting, so they know a thing or two about putting together the perfect trip. They are made up of seasoned travellers who combine their personal insights and exceptional knowledge to provide their customers with the most memorable trips and utterly unique experiences.
Vamoos has empowered the Original Travel team to take all those years of know-how and present it in a way that modern, tech-savvy clients love. Now they’re at the forefront of travel technology, using a digital service that evolves as they do.
Delight clients with the simplicity of easy-to-use offline document storage
Gustav, Original Travel’s Technology Manager, was approached by Vamoos back in the very beginning. He’ll admit that they weren’t looking for Vamoos, but when they found it, they knew it made sense. The app empowers the Original Travel team to put documents and resources at their client’s fingertips. Everything they need is in one place that they can always access, even offline, and they know is always up-to-date.
‘At the time, we weren’t looking for anything like this, but the idea of having a mobile app where you could have all documents in one place made a lot of sense for us. Looking into it a bit further showed that it was a straightforward and easy-to-use app, so we decided to go for it. Since then we have been using it more and more, and the majority of our clients are actively using the app.’
Blow clients away with stunning image-based itineraries – no paper needed
Original Travel needed a way to deliver itineraries that WOWed clients but didn’t take too much time away from staff. Vamoos’ StoryBoard was the perfect tool for the task – an intuitive itinerary builder that lets them reuse and adjust trips for new clients. Plus, it’s allowed them to change as client expectations have and offer a modern, paperless solution.
‘The back-end system is very easy to use – you make the itinerary and upload the information. This is all we need to do and we could train our people on that very quickly.’ Being one of Vamoos’ first clients in 2013, people were hesitant to download an app, but now everyone wants to become more paperless and have a positive impact on the environment, so people are very happy to download it.’
Using Vamoos means you get access to the team as well as the tech
The folks at Original Travel are always looking for ways they can make the most out of what Vamoos has to offer – and we’re happy to help. We regularly create customer stories to share the innovative ways in which our clients use the app so that other clients can use this knowledge to their advantage, too. After all, we’re offering more than just an app, we’re building a path to lasting digital success.
‘I think it’s a very good thing that once a year the Vamoos team invite all their partners to an event to showcase what is coming up and ask for ideas for feature developments for the year ahead. Their partners are all different, but in the end, Vamoos will get a good understanding of what people need and will try to incorporate that. I went to the event this year and saw how other clients are using Vamoos features which were really interesting for me to see.’
Join the travel tech revolution with your travel company by starting your free trial of Vamoos today. Or book a demo with one of our team to get a first-hand look at how Vamoos could supercharge your digital service.