The in-room phone is on the verge of being obsolete. Do you want your guests to easily book spa treatments, make dinner reservations or even order a Gin & Tonic to the croquet lawn?
With Vamoos 24/7 instant messaging, your guests can do just that! A personal, highly trained concierge right at their fingertips. Reducing touchpoints, without compromising on incredible service.
And you can contact guests directly too. So whether it’s an exclusive offer, a quick welcome or a live service update, Vamoos messaging means you can keep your guests up to date with the latest and most exciting information.
Upselling. It’s a slightly misunderstood word. It implies a bit of trickery. Like you’re somehow hoodwinking a guest into going with the more expensive option when the cheaper one would do just fine. But it doesn’t need to be like that.
The personal touches at your hotel are what makes a stay special. But we know how easy it is to let things slip when you’re busy and understaffed. That’s why we teamed up with the Irish Hospitality Institute (IHI) to discuss how to streamline hotel operations whilst keeping things personal.
Followers of Vamoos will know the app was originally intended for use whilst on holiday. But when initial research showed 66% of Vamoos usage to be in the post-booking, pre-travel stage, it revealed a powerful insight: excitement and anticipation is as important a stage of the holiday to clients as the trip itself.