When your guests book a luxury stay, what they are really searching for is perfection. With such high expectations on the line, it’s important to walk the walk when it comes to offering true luxury. 

So how can this be achieved? By embracing digital. Enter the Vamoos Hotel app, the perfect tool for ultra-luxury resorts to ensure that each and every detail of their guest’s stay has been thoroughly planned out, before they have even left their house.

Building Anticipation

Luxury guests need to be engaged and informed from the moment they book. This is where Vamoos comes in. Vamoos provides guests with a digital sneak-peak of their trip, compiled of beautiful images and videos, which offer an alluring insight into what lies in store for them. The countdown display builds excitement and allows guests to show off their upcoming adventure to family and friends at the tap of a button. Luxury guests want storybook experiences. This is the prologue.

And it’s impressive. It’s slick. It’s seamless. Your own, fully branded, experiential app is proof that you are out-of-the-ordinary; pioneering even. Through Vamoos, your guests can experience the luxury you offer at your resort, the professionalism and personable nature of your staff, and the elegance of your service, even when they are still thousands of miles away.

Watch now: How Tewkesbury Park creates the best experience with Vamoos

Planning Ahead

Guests feel better cared for when the details of their stay have been established before their arrival. Vamoos makes this possible, by allowing your guests to access a comprehensive directory at the touch of a button, which you can tailor to fit their needs.

Any necessary information can be included in the app for guests to peruse at their leisure, while also preparing for other aspects of their trip. Like booking activities, restaurants, spa treatments; all of which can be done within the app, providing a great opportunity for you to upsell in an organic, unobtrusive way before guests have even arrived.

A True Luxury Experience

Luxury can perhaps best be defined by what it is not. It is not everyday, not ordinary, not quotidian. Every aspect of your luxury resort should be an enhancement of what would usually be expected of a hotel. Vamoos makes this possible.

With your app on their mobile device, guests don’t have to go to the bar to get their drink, or even lift a finger. Instead it can be brought to them directly at the poolside. The integrated instant-messaging service allows guests to interact with staff from anywhere and for any need, however small: to request another towel on the beach, a drink on the golf course, or their room to be cleaned while they’re at the spa.

Unique Personalisation 

Every guest will have different demands, and will desire their own unique experience. Some will want complete privacy, others to be waited on hand and foot. Vamoos makes both of these options possible. That’s the magic of it. It caters to the easy-going guest as much as the high-maintenance. The guest who wants to simply go from their room to the pool and back again will love the in-app directory and instant messaging feature. Meanwhile, the one who wants to explore everything your area has to offer won’t be able to get enough of the tailored local recommendations, as convenient as a concierge service in their pocket.

Luxury travel is about offering more. More comfort, more pleasure, more privacy; more flexibility, more excitement, more class. Vamoos makes this possible.

Click here to try it out, or get in touch at [email protected].